Privacy Policy

Effective Date: 01.01.2026
Owner: Johanna Kappel, NERVIDA / Weiserhofstraße 3, 5020 Salzburg, Austria
Email: contact@nervida.co
Website: www.nervida.co

1. Data Controller

Johanna Kappel (NERVIDA) is the data controller for all personal data collected via this website and related services.

2. Personal Data We Collect

We may collect the following data:

  • Name, email address, phone number, billing and shipping information when registering, purchasing, or contacting us.
  • IP address, browser type and version, pages visited, referring URLs, timestamps.
  • Cookies (see Section 3) and other technical data collected via our website.
  • Data voluntarily provided during newsletter sign-up or service usage.

Note: Providing your personal data is optional. Some services may not be fully accessible if certain data is not provided.

3. Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve functionality, user experience, and analytics.

Categories of cookies include:

  • Essential cookies: Required for website navigation and core functionality (e.g., shopping cart, login session).
  • Functional cookies: Remember your preferences, such as language, login, or interface settings.
  • Analytics cookies: Track anonymous user behavior to improve website performance (e.g., Google Analytics).
  • Marketing cookies: Used to display relevant ads or retarget users (e.g., Facebook Pixel, YouTube tracking).

Example placeholder for actual cookies/plugins:

  • Essential cookies: woocommerce_cart_hash, wordpress_logged_in
  • Functional cookies: wp-settings-1
  • Analytics cookies: google_analytics
  • Marketing cookies: facebook_pixel, youtube_player_tracking

You will be prompted to give consent for non-essential cookies. You may change your settings or withdraw consent at any time via your browser or the cookie banner.

4. Purpose and Legal Basis for Data Processing

We process personal data for the following purposes:

  • To provide our services, including online classes, pre-recorded content, and offline events.
  • To process payments, memberships, bookings, and purchases.
  • To send newsletters and promotional material (if consented).
  • To respond to inquiries and provide customer support.
  • To comply with legal obligations or protect legitimate interests (Art. 6(1)(b) and (f) GDPR).

5. Data Recipients / Third-Party Services

We use the following third-party services that may process personal data:

  • Payment processors: Stripe, PayPal, Klarna
  • Video platforms: Zoom, YouTube, Spotify
  • Website / e-commerce: WordPress, WooCommerce, Elementor
  • Newsletter: KIT
  • IT service providers, accountants, legal advisors

Some services may store data outside the EU (e.g., US-based Zoom, YouTube, Spotify, Stripe, PayPal). We ensure data protection via EU Standard Contractual Clauses. Transfers to non-EU countries may involve additional privacy risks.

6. Retention Period

  • Personal data is stored for as long as needed for service provision or legal obligations.
  • Non-essential data (analytics, cookies) is stored up to 3 months unless otherwise required.
  • Newsletter data is retained until unsubscribe or withdrawal of consent.

7. Your Rights

You have the following rights under GDPR:

  1. Access and receive a copy of your data.
  2. Rectify or update inaccurate or incomplete data.
  3. Request deletion of all your personal data by contacting contact@nervida.co
  4. Request restriction of processing.
  5. Object to processing for marketing purposes.
  6. Data portability (receive your data in machine-readable format).
  7. Know third parties with whom your data is shared.
  8. Lodge a complaint with the Austrian Data Protection Authority:
    • Address: Barichgasse 40–42, 1030 Vienna, Austria
    • Email: dsb@dsb.gv.at

8. Technical & Online Service Disclaimer

  • We are not liable for technical failures, interruptions, or compatibility issues with internet, hardware, or software.
  • We are not liable for indirect damages, lost profits, or consequential damages arising from service interruptions.
  • Participants are responsible for ensuring adequate space, internet, and safety for online classes.

9. Offline Events

  • Participants must confirm they are physically and mentally fit to participate.
  • We are not liable for injuries, accidents, or other incidents occurring during offline events.
  • Photos or recordings may be taken; consent will be requested via booking checkbox.

10. International Participation

  • Our services are available to adult women (18+) worldwide.
  • Local consumer protection laws may apply depending on country of residence.
  • Services, liability, and dispute resolution may be subject to Austrian law and jurisdiction (as stated in our Terms & Conditions).

11. Data Security

  • Personal data is processed securely using appropriate technical and organizational measures.
  • Access to personal data is restricted to authorized personnel or service providers.

12. Newsletter & Marketing

  • You may unsubscribe at any time via the link in the email or by contacting contact@nervida.co.
  • Your data will not be sold or shared with third parties for marketing purposes.

13. Data Protection Officer

  • As a small business, we are not required to appoint a Data Protection Officer.
  • For questions regarding data, contact contact@nervida.co.

14. Changes to Privacy Policy

  • We may update this Privacy Policy. Changes are posted on the website with an updated effective date.


Johanna Kappel – NERVIDA

contact@nervida.co / +43 676 6512192 / Tax-Nr.: 91 265/7921